About Us

A fishing rod is more than just a simple tool used for catching fish. It's a lifestyle - an extension of an angler's soul, one that connects them to the natural world.


About us

Founded in 2019, Maxcatch NZ began life as one man’s passion for fishing and turning that passion into a dream, a dream of a world where everyone, regardless of their economic circumstances, age or gender, has the opportunity to discover and embrace the wondrous and engaging sport of fishing.

Our Mission

To inspire the world to discover and embrace their passion for sustainable fishing through the development and creation of innovative fishing solutions that kindle within them a love for beauty and simplicity of nature.

Our Values

Our customers are our number one priority - if you are not satisfied, we'll do everything in our power to ensure that you are.

We support a sustainable approach to fly fishing, both for the betterment of the environment and our customers' bank balances.

Delivering excellence in everything we do, from the factory floor to your front door, and beyond into the rivers and creeks that are the lifeblood of our pastime.

Designed by fisherman for fisherman, we deliver to you, our loyal customers, products that we are proud to use and call our own.

To encourage others to embrace the fishing lifestyle we love so much by offering an experience that everyone can enjoy, no matter their circumstances.

Catch and Release

It is our responsibility, as residents of this beautiful planet, to maintain healthy fish populations, which is why we here at Max Catch NZ support Catch & Release to ensure preservation and conservation of our planet’s treasured waterways and fish stocks.

Returns Policy for Website Purchases

We guarantee a money back refund if you are not 100% happy with your purchase. Products will need to be returned to Max Catch New Zealand in their original condition and packaging and with Max catch New Zealand's packing slip. Notification of a return needs to be made to sales@maxcatchnz.co.nz within 5 days of receipt by you, and we will let you know the address where the products need to be returned.

Once we have received the goods and ascertained that the product/s and the packaging are still in a condition that can be resold for the full original retail price, you will receive a full refund less any courier and packaging charges. Any courier costs you incur to return products to us will not be refunded unless we have made an error. Courier costs are generally non-refundable for undelivered, unclaimed or returned packages unless we have made an error.

Unfortunately, we cannot offer a refund or exchange for any products listed on the Max Catch New Zealand site once the product has been used or tampered with, or if the packaging has been damaged to the extent that the item is no longer sellable for its original full price.

If there are any product defects found on receipt of your order, then it may be returned to us for exchange or a refund at that time. Please e-mail sales@maxcatchnz.co.nz and advise us of the problem. We will inform you of what needs to be done to arrange the refund. You must make notification to us within 5 days of receipt.

Terms and Conditions

This terms and conditions document governs the use of Max Catch New Zealand's online service (the Service) including shopping and participation in promotions run by Max Catch New Zealand.

 Acceptance of Terms and Conditions

By accessing, browsing or using this site, you acknowledge and agree to the terms and conditions, as well as any relevant disclaimers contained herein. Further, by continuing, you acknowledge that you have read, understood and accepted these terms and conditions. By purchasing a product from this website, you agree to be bound by these terms and conditions.

Max Catch New Zealand reserves the right to change any or all of the information contained herein at any time and you should constantly check the current terms and conditions. Max Catch New Zealand reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at their sole discretion. Any orders cancelled by Max catch New Zealand but paid for, will receive a full refund.

Age at Time of Purchase

To purchase from this site, you must be sixteen (16) years of age or over (younger customers or those without a credit card can make alternative purchasing arrangements by e-mailing us directly at sales@maxcatchnz.co.nz.

 

Pricing

All prices are shown in New Zealand dollars (NZ$) and include GST (which is currently 15% sales tax - if the GST rate changes we reserve the right to immediately amend our prices accordingly). All prices are correct at time of publication; however, we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

 Security

It is natural for those new to electronic purchasing to be concerned about security of personal and credit card details. In reality, a commerce transaction on the Internet is significantly more secure than a similar telephone transaction or handing your credit card over the counter in a store. When you purchase using our secure online credit card facility, you can be confident that all your details are protected by the latest security mechanisms and are used only for the purpose of the transaction fulfillment.

Copyright

All the information contained in this website, including the website design, graphics, logos, images and text is the property of Max catch New Zealand or its suppliers and protected by International Copyright Laws. We reserve all such rights. Any other trademarks, company names, product names and/or logos set forth in this website are the property of their respective owners. Max Catch New Zealand does not claim to own any of these trademarks nor claim that Max Catch New Zealand is related to, endorsed by, or in any other way connected or associated with these companies.

Max Catch New Zealand's trademark and trade dress may not be used without prior written permission from Max Catch New Zealand.

Errors and Omissions

We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices and discounts set forth herein are subject to change without notice. If there are any changes after you have ordered a product, we will contact you prior to processing your order.

Prohibitions

Please ensure you do not knowingly transmit any material that may contain a virus or other harmful component. Only individuals who can make legally binding contracts may purchase goods and services from this site. Max catch New Zealand cannot guarantee that it will notice or be able to prevent any illegal or inappropriate use of this website, nor can Max Catch New Zealand guarantee that it will give notice of any illegal or inappropriate use of this website.

Electronic Communications

When you visit https://www.maxcatchnz.co.nz/ or send e-mails to us, you are electronically communicating with us. By doing so you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site.

Orders

By placing an order on this website, you agree to, and accept the terms and price specified in this website. This price may include additional delivery and other applicable charges. This offer may be accepted or rejected by Max Catch New Zealand for any reason, including, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with Max Catch New Zealand will only come into existence when you have fully paid for your order and Max Catch New Zealand provides confirmation that your order has been accepted. Confirmation will be sent via email to your elected email address.

Fraud Protection program

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order or Customer Services may call you at the phone number you provided to confirm your order. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

Risk

Max Catch New Zealand will retain ownership of the products you order until you have made payment in full for those products, but all risk in the products will pass to you on dispatch from Max Catch New Zealand or the supplier which is supplying your order.

Loss or Damage in Transit

Max Catch New Zealand will take every care in packing and dispatching your purchase but is not responsible to the buyer or any person claiming through the buyer for any loss or damage to goods or products caused by any event of any kind by any person, whether Max Catch New Zealand is legally responsible for the person who caused or contributed to that loss. Max catch New Zealand is not responsible for any loss of items that are wrongfully signed for and accepted by a third party.

Exclusions of Negligence

Max Catch New Zealand is not liable to the buyer in contract or in tort arising out of, or in connection with, or relating to: 

a. the performance of the product;
b. any fact, matter or thing relating to the products; or
c. any error in information supplied to the buyer or a user at or after the date of the purchaser's or user's use of the product.

 

Delivery

Delivery times given on this website are indicative only. The average delivery time of items purchased varies between 10 and 20 working days, depending on stock availabilty. Your order will be dispatched from Max Catch New Zealand to you provided we have the items to fulfill your order in stock.  If we do not we will endeavor to source your order for you. Max Catch New Zealand will not be liable for any failure to observe these delivery times but will try and contact you by phone or email if any late deliveries are anticipated. You understand and agree that you shall not be entitled to withdraw or modify any commitment made for the purchase of products from this website once that commitment has been made for any reason, including without limitation, due to any delay in delivery.

If, however, delivery has not happened after 30 days from the indicative delivery date, Max Catch New Zealand may, at our election, treat the failure to deliver as a terminating contractual event. In such an event Max Catch New Zealand will refund any payment made to it in respect of that order.

If Max Catch New Zealand is unable to source the product you require, Max Catch New Zealand will contact you, and inform you of the general date of availability. If you, the buyer, are unhappy with that, Max Catch New Zealand will provide a refund of the money paid for that order.

Termination

Your ability to purchase products and services from this website may be terminated at any time by Max Catch New Zealand without notice. All disclaimers and limitations of liability by Max Catch New Zealand will survive termination. Should you object to any of these terms & conditions, including any subsequent amendments, you must immediately discontinue use of this site.

3rd Party Advertising, Hyperlinks and Offers

The site may have third party advertisements, referral buttons and other pointers to websites operated by third parties. Max Catch New Zealand has no control over these sites and is therefore not responsible for any materials and contents linked to our website. While this information is offered in good faith, it must be understood that Max Catch New Zealand does not endorse any of these sites or their advertising and is not responsible for any goods you purchase from them.

Colour Information

While Max catch New Zealand has endeavored to display accurately the colours of products, the actual colours you see will depend on your monitor and may not be accurate.

Product Descriptions

Max Catch New Zealand and its suppliers attempt to be as accurate as possible in describing products detailed on the site https://www.maxcatchnz.co.nz/. However, Max Catch New Zealand does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Max Catch New Zealand itself is not as described, your sole remedy is to return it in an unused condition, in original packaging, for refund of the purchase price. The cost to return courier these products to us will be at your expense.

Governing Law

The laws of New Zealand govern any contract arising out of this website, and all disclaimers, terms and conditions and terms of use.

Become a Member

By registering online, you can become a member of the Max Catch New Zealand Team. By registering as a member, you agree to be contacted by Max Catch New Zealand electronically by e-newsletter. If you do not wish to receive electronic newsletters from us, please unsubscribe by using the Contact Us form on this website. Please refer to our Electronic Communications section.

Disclaimers and Limitation of Liability

You, the customer expressly agrees that the use of https://www.maxcatchnz.co.nz/ is at your sole risk. Neither Max Catch New Zealand, nor any of their officers, directors, franchisees or employees, agents, third-party content providers, merchants, sponsors, licencors (collectively, "Providers"), or the like, warrant that Max Catch New Zealand will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of Max Catch New Zealand, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through Max Catch New Zealand.

This site is provided by Max Catch New Zealand on an "as is" and "as available" basis. Max Catch New Zealand makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site.

Max Catch New Zealand reserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfill your order, you will be offered an alternative or given a refund for the unavailable product.

Site Policies, modification and sever-ability

We reserve the right to make changes to our site, policies, and these terms & conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed sever-able and shall not affect the validity and enforce-ability of any remaining condition. Please review our other policies, all contained under Customer Service, and posted on this site. These policies also govern your visit to. https://www.maxcatchnz.co.nz/

Comments, Feedback and Submissions

Max catch New Zealand welcomes your feedback regarding this web site, as well as its products and services. Any information, concepts, ideas, comments, materials, suggestions or comments sent to Max catch New Zealand will not be treated as confidential information and by submitting such information you are granting Max Catch New Zealand an unrestricted license to use, display, modify, reproduce, transmit and distribute such information for any purpose whatsoever. Unless required by law, Max catch New Zealand will not use your name in connection with any such information, materials, suggestions, ideas or comments without your prior written consent.

Any false accusations, derogative comments and fake or malicious reviews against Max Catch New Zealand or any of their officers, directors, franchisees or employees, agents, third-party content providers, merchants, sponsors, licencors (collectively, "Providers"), or the like may and can be referred to our legal team for legal action, be it from an individual or a competitor.

Help

At Max Catch New Zealand, we aim to offer you the best level of customer service, both online and off. We're not satisfied until you're satisfied with our service, our product range and our brands. If you have any questions or problems whatsoever then please email us and we will endeavor to solve whatever trouble you have in a timely and efficient manner.

Privacy Policy

Max Catch New Zealand recognizes your right to confidentiality and are committed to protecting your privacy.

We use a secure server for credit card transactions to ensure absolute confidentiality. Under no circumstances is your credit card information used for anything other than orders. We do not give, rent or loan any identifiable personal information to any third parties unless you have authorized us to do so or we are legally required to do so.

Product Availability

Products listed on https://www.maxcatchnz.co.nz/ are to the best of our knowledge available for purchase. If for any reason we are unable to supply a product for your order, we will contact you to arrange a refund or alternative product if available.